People
& Organization
A 5-outlet chain and a 50-outlet chain need two completely different structures. Most chains break because they keep using the organization chart of the previous stage for the next one.
Which situation is your business in?
The founder is the bottleneck for every decision
Without the founder, the team cannot make decisions. One week away on a business trip and quality drifts.
No one to promote to regional manager
You open a new outlet but cannot find anyone qualified to hand it to, so the founder has to run it personally.
High turnover at store level
Constant recruiting, constant training, and the hidden cost is larger than usually estimated.
Compensation not tied to results
Strong performers and average performers receive almost the same, so no one makes the extra effort.
3 packages in this group
HR Structure Design
Design organization charts for three scale thresholds, job descriptions, a competency framework and a compensation mechanism tied to metrics.
Management-level Headhunting
Find and vet COO, regional manager and executive chef candidates from the F&B industry network.
Internal LMS System Setup
Build an internal training system on the LMS platform developed by PEACH: competency pathways, lessons, assessments and certification for each position.
4 phases
Assess the current organization
Who is actually doing what, how it differs from job descriptions, and where the gaps are.
Design for the target scale
Organization charts for the 5 / 15 / 50-outlet milestones, with the timing for hiring each position.
Mechanisms & roadmap
A compensation framework, KPIs by level and a career path from staff to regional manager.
Recruit & train
Support hiring for key positions and build a training system that produces managers in-house.
From one person deciding everything to three management layers
The founder personally approved everything from work schedules to purchase orders. PEACH redesigned the organization into three layers, built a competency framework for the store manager position and set up an internal training pathway to grow managers in-house rather than hire externally.
Want to escape the bottleneck role?
Module 5 of Founder Private Coach addresses exactly this problem, together with your own team.
Book a 30-minute consultation
This is not a sales call. You describe one specific problem, and we discuss candidly whether it is the root cause and what is needed to address it.
343 Pham Ngu Lao Street, District 1, Ho Chi Minh City
tientien@peach.vn · 056 566 7686